Shipping Info / Customer Service

Shipping & Delivery

Canadian Orders:

Standard Shipping $10: 2-7 business days (via Canada Post or Purolator)
Express Shipping $20: 1-2 business days (via Canada Post or Purolator)

US Orders:

Standard Shipping $10: 3-8 business days via USPS (tracking number included with orders $40 or more)
Faster Shipping $25: 2-4 business days via USPS

International Orders (outside of North America):

Standard Shipping $10: 7-12 business days
Faster Shipping $35: 4-5 business days via UPS or DHL

Payment Methods

Currently, we accept Credit Card payments (for online orders) or Cash (for local pickup). For credit card payments, we use PayPal as our secure payment processor. None of your confidential information is stored on our website. If you are paying via Credit Card, you do not need to login to PayPal. Simply enter your credit card details and proceed.

Taxes

For your convenience, PST/GST/Taxes are already included in our prices.

Local Pickup Information

Local pickup option is also available if you are in the Greater Vancouver area in BC, Canada. Please call 778-863-9170 or email info@blackberrymall.net for a quick response.

Contact Information

Please submit all your inquiries via email to info@blackberrymall.net

Mailing Address: (for mailing purposes only)
338-255 Newport Drive
Port Moody, BC, Canada
V3H5H1

Exchanges / Returns

Please note that only exchanges/returns are allowed within 7 days of receiving the product(s). The product(s) to be exchanged / returned must be in its original condition. Additionally, you will be responsible any additional shipping costs for the product(s)